Our Reviews
Mary K|2016 Chevrolet Trax
Confirmed Service Customer
6/9/2025
Kim, in the Service Department, has EXCEPTIONAL customer service skills. The mechanics did a very good job on our car. Kim kept us updated throughout the process, as parts needed to be ordered.
SCHAUMBURG, IL
Matthew K|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
12/9/2025
Top notch dealership! Excellent purchasing experience!
Crystal Lake, IL
Dawn P|2018 GMC Terrain
Confirmed Service Customer
4/6/2026
I went in for a oil change. Kim seemed to be the only person in service. Kim is a true professional. Taking her time with each customer giving each her full undivided attention. I had questions regarding tires and Onstar. She directed me to options for tires and to contact Onstar with the issue I'm having.
ROSELLE, IL
Mark L|2025 GMC Sierra 1500
Confirmed Service Customer
4/22/2026
Timely, excellent customer care!
Arlington Heights, IL
Martino D|2025 GMC HUMMER EV SUV
Confirmed Service Customer
4/22/2026
I have been having trouble with my Hummer EV charging station and rear camera for the past 3-4 weeks . Still waiting on parts
Bartlett, IL
Robert L|2023 GMC Sierra 1500
Confirmed Service Customer
4/24/2026
I absolutely LOVE Kim, she always makes me feel welcomed and she is extremely supportive and helpful. She needs an award. You guys have a keepsake!!!!
Bloomingdale, IL
Joe P|2023 GMC Acadia
Confirmed Service Customer
2/27/2026
No issues, looks great, thank you!
SCHAUMBURG, IL
John T|2022 Buick Enclave
Confirmed Service Customer
3/6/2026
Your service rep, Kim, is excellent. She has helped us with a warranty repair for leaking oil pan, repairs, for a front-end fender-bender and most recently another oil leak issue at the oil filter. All handled professionally and with excellent work. Kim Rocks!
Schaumburg, IL
Robert R|2012 Buick LaCrosse
Confirmed Service Customer
7/25/2025
As Always, the service department was wonderful in taking care of me and my car. Quick and through-friendly. Kim kept me informed at each step as to the status and update on the required service. Thats why I keep going back to Napleton Buick
ROLLING MEADOWS, IL
Gerald A|2026 Chevrolet Equinox
Confirmed Service Customer
4/9/2026
This dealership along with the Chevrolet dealership are the best dealerships I have ever dealt with. Courteous, friendly and they get the job done in timely fashion. They communicate with you and never leave you with questions.
HOFFMAN ESTATES, IL
Lynette O|2026 Buick Encore GX
Confirmed Service Customer
4/26/2026
Top
Elk Grove Village, IL
Mario D|2015 GMC Canyon
Confirmed Service Customer
6/25/2025
It was great working with Danny Rivera in service dept regarding issue with my truck. Napleton's GMC dealership teams are awesome. Thank you Danny.
ELK GROVE VILLA, IL
Enterprise Holdings E|2024 Chevrolet Tahoe
Confirmed Service Customer
6/19/2025
Great service!
CHICAGO, IL