Our Reviews
Dmitrii K|2024 GMC Sierra 1500
Confirmed Service Customer
4/23/2025
👍👍
BUFFALO GROVE, IL
Jason G|2022 Buick Encore
Confirmed Service Customer
4/24/2025
Easy quick friendly
SCHAUMBURG, IL
Enterprise Holdings E|2025 Chevrolet Equinox
Confirmed Service Customer
5/14/2025
Awesome Service team!!
CHICAGO, IL
Enterprise Holdings E|2024 Chevrolet Tahoe
Confirmed Service Customer
6/19/2025
Great service!
CHICAGO, IL
Mario D|2015 GMC Canyon
Confirmed Service Customer
6/25/2025
It was great working with Danny Rivera in service dept regarding issue with my truck. Napleton's GMC dealership teams are awesome. Thank you Danny.
ELK GROVE VILLA, IL
Ricky G B|2019 Buick Encore
Confirmed Service Customer
4/26/2025
Professional and experienced. I can trust my Service Advisor and Mechanics to always do an excellent job.
ROLLING MEADOWS, IL
Braden K|2025 GMC Terrain
Confirmed Sales Customer
4/29/2025
I thought the sales rep was friendly and personable. The dealership did a good job getting my car prepared and describing all the details of the car. However, I felt rushed when trying to go through the finances and a lot of pressure was placed on me to accept an offer
Bartlett, IL
Bruce S|2023 Buick Envision
Confirmed Service Customer
5/18/2025
A number of routine maintenance items were due and I was expecting to have to leave my car and return later. The Service Representative Kim, who assisted me in an outstanding manner for a prior routine maintenance, inquired about my schedule needs for the day and then replied that she was confident they could complete all the necessary work within 2 hours. So, I waited in the customer waiting area and about an hour and 35 minutes later, Kim advised me the service work was done. Simply outstanding follow thru by the Napleton's Service team.
SCHAUMBURG, IL
Mary K|2016 Chevrolet Trax
Confirmed Service Customer
6/9/2025
Kim, in the Service Department, has EXCEPTIONAL customer service skills. The mechanics did a very good job on our car. Kim kept us updated throughout the process, as parts needed to be ordered.
SCHAUMBURG, IL
Robert R|2012 Buick LaCrosse
Confirmed Service Customer
7/25/2025
As Always, the service department was wonderful in taking care of me and my car. Quick and through-friendly. Kim kept me informed at each step as to the status and update on the required service. Thats why I keep going back to Napleton Buick
ROLLING MEADOWS, IL
Matthew K|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
12/9/2025
Top notch dealership! Excellent purchasing experience!
Crystal Lake, IL
Joe P|2023 GMC Acadia
Confirmed Service Customer
2/27/2026
No issues, looks great, thank you!
SCHAUMBURG, IL
John T|2022 Buick Enclave
Confirmed Service Customer
3/6/2026
Your service rep, Kim, is excellent. She has helped us with a warranty repair for leaking oil pan, repairs, for a front-end fender-bender and most recently another oil leak issue at the oil filter. All handled professionally and with excellent work. Kim Rocks!
Schaumburg, IL