Our Reviews
Robert R|2012 Buick LaCrosse
Confirmed Service Customer
7/25/2025
As Always, the service department was wonderful in taking care of me and my car. Quick and through-friendly. Kim kept me informed at each step as to the status and update on the required service. Thats why I keep going back to Napleton Buick
ROLLING MEADOWS, IL
Matthew K|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
12/9/2025
Top notch dealership! Excellent purchasing experience!
Crystal Lake, IL
Lynette O|2026 Buick Encore GX
Confirmed Service Customer
4/26/2026
Top
Elk Grove Village, IL
Joe P|2023 GMC Acadia
Confirmed Service Customer
2/27/2026
No issues, looks great, thank you!
SCHAUMBURG, IL
John T|2022 Buick Enclave
Confirmed Service Customer
3/6/2026
Your service rep, Kim, is excellent. She has helped us with a warranty repair for leaking oil pan, repairs, for a front-end fender-bender and most recently another oil leak issue at the oil filter. All handled professionally and with excellent work. Kim Rocks!
Schaumburg, IL
Mark L|2025 GMC Sierra 1500
Confirmed Service Customer
4/22/2026
Timely, excellent customer care!
Arlington Heights, IL
Martino D|2025 GMC HUMMER EV SUV
Confirmed Service Customer
4/22/2026
I have been having trouble with my Hummer EV charging station and rear camera for the past 3-4 weeks . Still waiting on parts
Bartlett, IL
Dawn P|2018 GMC Terrain
Confirmed Service Customer
4/6/2026
I went in for a oil change. Kim seemed to be the only person in service. Kim is a true professional. Taking her time with each customer giving each her full undivided attention. I had questions regarding tires and Onstar. She directed me to options for tires and to contact Onstar with the issue I'm having.
ROSELLE, IL
Robert L|2023 GMC Sierra 1500
Confirmed Service Customer
4/24/2026
I absolutely LOVE Kim, she always makes me feel welcomed and she is extremely supportive and helpful. She needs an award. You guys have a keepsake!!!!
Bloomingdale, IL
Gerald A|2026 Chevrolet Equinox
Confirmed Service Customer
4/9/2026
This dealership along with the Chevrolet dealership are the best dealerships I have ever dealt with. Courteous, friendly and they get the job done in timely fashion. They communicate with you and never leave you with questions.
HOFFMAN ESTATES, IL