Reviews

It took 1hr 45min for a oil change. Even when I had a appointment.

Great service the only thing I would suggest . I waited 45 mins until they bring my truck for oil change, but a soon was in service was excellent. Just make more space between appointments to give technicians time to perform the job

George is very Helpul. He explained to me what is needed to be done when I will go back next tine. 👍

I came in for a scheduled oil change. It was immediately brought to my attention that my car was out of alignment. I was able to have that taken care of at the same time. It was all done in a reasonable amount of time. The service representative was polite and friendly. I was pleased with my experience.

Very good

I brought my truck in for a vibration issue and they replaced a camshaft magnet that did not fix the issue. So I brought the truck back the same day I picked it up, referred them to a tsb and requested a pico scope be performed. I even drove the service manager around on my weekend and he agreed there is a vibration that isn’t normal.   2 weeks go by, haven’t heard from them.  So I call and they tell me to pick it up.  I asked well what’d you guys do.  He says let me find the paperwork.  Went online and read a transmission TSB to me word for word.   I asked did you perform a pico scope?  He said no, I said how can you isolate the issue without performing a pico scope,  he said there are other ways, I said oh yeah like what?  He went on a rant and said GM only gives us 15 minutes of labor to run a pico scope and said we drove it several times and don’t feel an issue.     I said but how can you be sure without the pico scope.  He said unless you want to pay for it we aren’t going to do it.  So I said ok well how much is that.  He said it all depends could be an hour could be 8 hours.  So I said screw it I’m not real happy with the way you guys troubleshoot this issue I guess I’ll come and pick it up.   Got to the dealer they said they’ll pull it around.  I said where’s the paperwork.  They said oh I haven’t had time let me print it.  All it says on the paperwork is can’t duplicate issue.  No notes no troubleshooting actions, nothing.  I said that’s it? She said oh the mechanic went home for the day.  I said right, where’s the truck, she said they are pulling it up.   I went outside to see them scraping the snow and ice off of it that accumulated over the last two weeks, I got in and the odometer didn’t even change.  They lied directly to my face.

Was excellent. Work was done as quickly as possible.

Every person we dealt with were great and helped make the buying experience quick and seamless

Working with Sandi and Tony was truly a pleasure. Over the course of 11 months waiting for the truck to come in, they were always very professional and attentive. Once the truck arrived, it was smooth sailing. Optional parts were installed and we were in and out in no time.

Very professional. Explain everything very well.Good service!!